Mail Extension

I designed an AI-powered mail extension for mail.

Client

Appcent

Services

Benchmarking

Brainstorming

Prototyping

Date

January 2024 - March 2024

Link

Download App

mail Extension

I designed an AI-powered mail extension for mail.

Mail Extension

Overview

Designing an AI mail extension

In my tenure with Appcent's AI team, I've contributed to various AI-related projects, including designing Safari extension, designing a text-based interface or introducing new features. One project involved crafting an AI-powered mail tool extension for AppleMail.

Leveraging advanced models like GPT-3.5 turbo or GPT-4, the goal was to empower users to efficiently reply to and summarize emails using cutting-edge AI technology.

Benchmarking

Analysing what already exists

Once I start a project, I usually like to observe and study what already exists on the market. This helps me get a deeper idea of what sort of functionalities do exist.

The goal is to understand the competition better and to asses how can we differentiate in terms of product and functionalities.

Overview

Designing an AI mail extension

In my tenure with Appcent's AI team, I've contributed to various AI-related projects, including designing Safari extension, designing a text-based interface or introducing new features. One project involved crafting an AI-powered mail tool extension for AppleMail.

My Role

Finding
functionality

As a UX/UI designer for this project, my responsibilities were twofold: understanding the technical constraints and meeting user needs to ensure the extension was both user-friendly and valuable.

I firmly believe that AI tools must serve a genuine purpose for users; otherwise, they risk being perceived as redundant.I’m a firm believer that AI tools can be very powerful, as long as they provide a real purpose to users, if not they are useless.

Timeline

January 2024 - April 2024

Role

UX Designer

Engineering

Questions appeared

-How would a user interact with the mail extension?

-In what situations users can find the extension useful?

-Do users use text-based interfaces platforms to reply mails?

Those and many more questions popped up, when joining the project, which means the project required a deep understanding of users in that matter.

Design Considerations

Key findings helped to articulate design decisions

Key findings from our research underscored the importance of context, simplicity, and integration within the mail app. Each email carries its unique context, demanding tailored responses.

Due to technical constraints, we focused on enabling feasible tasks within the extension, emphasizing simplicity to minimize friction. Integrating seamlessly into the mail app was crucial to maintain user familiarity and efficiency.

Additionally, providing users with the flexibility to adjust the tone of their responses ensured a personalized experience.

Solution

Generating responses with adaptive tone

With these insights in mind, I crafted a streamlined and intuitive mail extension that adds genuine value to users' email workflows. The extension offers simplicity and purpose, empowering users to respond effectively while retaining flexibility and control over their messages.

My role

Finding functionality

As a UX/UI designer for this project, my responsibilities were twofold: understanding the technical constraints and meeting user needs to ensure the extension was both user-friendly and valuable.

I firmly believe that AI tools must serve a genuine purpose for users; otherwise, they risk being perceived as redundant.I’m a firm believer that AI tools can be very powerful, as long as they provide a real purpose to users, if not they are useless.

Timeline

January 2024 - April 2024

Role

Product Designer

Benchmarking

Analysing what already exists

Once I start a project, I usually like to observe and study what already exists on the market. This helps me get a deeper idea of what sort of functionalities do exist.

The goal is to understand the competition better and to asses how can we differentiate in terms of product and functionalities.

Doubts

Questions appeared

-How would a user interact with the mail extension?
-In what situations users can find the extension useful?
-Do users use text-based interfaces platforms to reply mails?

Those and many more questions popped up, when joining the project, which means the project required a deep understanding of users in that matter.

Design Considerations

Key findings helped to articulate design decisions

Key findings from our research underscored the importance of context, simplicity, and integration within the mail app. Each email carries its unique context, demanding tailored responses.

Due to technical constraints, we focused on enabling feasible tasks within the extension, emphasizing simplicity to minimize friction. Integrating seamlessly into the mail app was crucial to maintain user familiarity and efficiency.

Additionally, providing users with the flexibility to adjust the tone of their responses ensured a personalized experience.

Solution

Generating responses with with adaptive tone

With these insights in mind, I crafted a streamlined and intuitive mail extension that adds genuine value to users' email workflows. The extension offers simplicity and purpose, empowering users to respond effectively while retaining flexibility and control over their messages.

Notably, I incorporated an option for users to adjust the tone of their responses based on the tone of the received email, enhancing the personalization and usability of the AI-powered tool.

Overview

Designing an AI mail extension

Designing an AI mail extension

Designing an AI mail extension

Designing an AI mail extension

Benchmarking

Analysing what already exists

Once I start a project, I usually like to observe and study what already exists on the market. This helps me get a deeper idea of what sort of functionalities do exist. The goal is to understand the competition better and to asses how can we differentiate in terms of product and functionalities.

Overview

Designing an AI mail extension

In my tenure with Appcent's AI team, I've contributed to various AI-related projects, including designing Safari extension, designing a text-based interface or introducing new features. One project involved crafting an AI-powered mail tool extension for AppleMail.

My Role

Finding functionality

Engineering

Questions appeared

Design Considerations

Key findings helped to articulate design decisions

Solution

Generating responses with adaptive tone

With these insights in mind, I crafted a streamlined and intuitive mail extension that adds genuine value to users' email workflows. The extension offers simplicity and purpose, empowering users to respond effectively while retaining flexibility and control over their messages.

My role

Finding functionality

Finding functionality

Finding functionality

Finding functionality

Benchmarking

Analysing what already exists

Analysing what already exists

Analysing what already exists

Analysing what already exists

Once I start a project, I usually like to observe and study what already exists on the market. This helps me get a deeper idea of what sort of functionalities do exist. The goal is to understand the competition better and to asses how can we differentiate in terms of product and functionalities.

Doubts

Questions appeared

Questions appeared

Questions appeared

Questions appeared

Design Considerations

Key findings helped to articulate design decisions

Key findings helped to articulate design decisions

Key findings helped to articulate design decisions

Key findings helped to articulate design decisions

Solution

Generating responses with with adaptive tone

Generating responses with with adaptive tone

Generating responses with with adaptive tone

Generating responses with with adaptive tone

Work

UX + AI

About

Contact

Work

UX + AI

About

Contact

Work

UX + AI

About

Contact

Work

UX + AI

About

Contact

Once I start a project, I usually like to observe and study what already exists on the market. This helps me get a deeper idea of what sort of functionalities do exist.

The goal is to understand the competition better and to asses how can we differentiate in terms of product and functionalities.

Finding
functionality

Once I start a project, I usually like to observe and study what already exists on the market. This helps me get a deeper idea of what sort of functionalities do exist.

The goal is to understand the competition better and to asses how can we differentiate in terms of product and functionalities.